FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

Will my ornament / plate / tealight etc. look exactly as pictured?


Each piece produced by Bonjour Juliette is hand made in our studio and as such will have variations between individual works, such as color, brush stroke, glitter, and other applications of minature art pieces produced by hand. We celebrate the unique beauty of minor imperfection that makes each piece individual, even when a limited quantity or limited edition piece. Additionally, for ornaments we use various decorative cords and ribbons and techniques (screw eye or hole) to provide the attachment to your tree. So the piece may be pictured with a black and metallic ribbon, but instead come with a gold cord.




What materials do you use?


We craft our pieces using combinations of decoupage, fine papers, non-toxic acryllic paints, glitter, wood, metal leafing, and other materials. For some products such as glass we source the basic form and then adorn the finished piece by hand. Many pieces are finished with a clear coat that provides a final luster as well as protective coating so that you may enjor your item for years to come.




When will my product be available to ship?


Most in stock products are shipped within a business day or two. Some items listed as "Pre Order" may be in final stages of production and as such may take two to four weeks to complete and ship from the time of your order. The complete process for many items includes paint, seal, clear coat and other multi-step processes that require time between steps. Some items receive multiple coatings requiring time to dry between applications.